Legal
Terms of Use
The terms that apply when you access and use this website.
Last updated: July 2026
These Terms of Use (“Terms”) govern your access to and use of the Stemcells Colombia website. Please read them carefully. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the site.
1. Who we are
This website is operated by Stemcells Colombia, a regenerative-medicine service based in Medellín, Colombia. References to “we,” “us” and “our” mean Stemcells Colombia.
2. Informational purpose only
All content on this website — text, images, videos and descriptions of procedures — is provided for general informational and educational purposes. It is not medical advice and must not be relied upon as a substitute for professional evaluation, diagnosis or treatment. Always seek the advice of a qualified healthcare professional regarding your specific situation.
3. No doctor–patient relationship
Using this website, contacting us, or requesting information does not create a doctor–patient relationship. Any such relationship is established only after a formal medical consultation and the completion of the appropriate clinical process.
4. No guarantee of results
Stem cell therapy does not guarantee results and is not marketed as a definitive cure. Outcomes vary from person to person and depend on each patient’s individual condition. Any information about possible benefits describes general expectations, not promises. Eligibility for any procedure is determined only after a comprehensive review of your medical history.
5. Eligibility & consultations
Treatments are provided only to individuals who are assessed as suitable candidates following a medical consultation. We reserve the right to decline to provide services where they would not be appropriate or safe.
6. Pricing, bookings & payment
Prices shown on this website are indicative, all-inclusive starting points and may change without notice. Final pricing and any treatment plan are confirmed only after a medical consultation. Booking, deposit and cancellation conditions will be communicated to you during the consultation process.
7. Intellectual property
All content on this website, including text, graphics, logos, branding, images and their arrangement, is owned by or licensed to Stemcells Colombia and is protected by applicable intellectual-property laws. You may not copy, reproduce, distribute or create derivative works without our prior written permission.
8. Acceptable use
You agree not to use this website in any way that is unlawful, that could damage or impair the site, or that interferes with others’ use of it, and not to attempt to gain unauthorized access to any part of the site or its systems.
9. Third-party links & services
Our website may link to or rely on third-party services (such as WhatsApp or mapping tools). We do not control and are not responsible for the content, policies or practices of those third parties.
10. Disclaimers
This website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the website and its content, including accuracy, completeness and fitness for a particular purpose.
11. Limitation of liability
To the fullest extent permitted by law, Stemcells Colombia will not be liable for any indirect, incidental or consequential damages, or for any decision made in reliance on the general information provided on this website.
12. Governing law
These Terms are governed by the laws of the Republic of Colombia, and any dispute relating to them or to this website will be subject to the competent courts of Colombia.
13. Changes to these Terms
We may update these Terms from time to time. The “last updated” date above indicates when they were last revised. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Contact us
Questions about these Terms? Contact us on WhatsApp at +57 310 881 9333 or through the contact details on our website.